Terms of Service

This website and the Webioapp service are operated by Creatively Personalized LLC. Throughout the site, the terms “we”, “us” and “our” refer to Creatively Personalized LLC. We offer this website, including all information, tools and services available from it (the “Service”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site, creating an account and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms, conditions and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers and contributors of content. If you use the Service for an organisation, you confirm you can bind that organisation to these Terms.

Please read these Terms carefully before accessing or using the Service. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any part of the Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms. Any new features or tools added to the current site are also subject to these Terms.

1. The Service

Webioapp lets you speak or type requests to an AI assistant, which carries out tasks such as research, writing, spreadsheets, slide decks, image, video and audio generation, and shows the results on screen. The assistant uses third-party AI models and services to do this work. Output is generated automatically and can be wrong, incomplete or unsuitable for your purpose; you are responsible for checking it before you rely on it.

2. Terms of use and accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Service.

You need an account to use the Service. You sign in with a code sent to your email address, so keep that mailbox secure and tell us promptly if you believe someone else has used your account.

You may not use the Service for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of these Terms will result in an immediate termination of your access to the Service.

3. General conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
• The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

4. Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

5. Credits, plans, subscriptions and payment

• Credits. Every action in the Service is priced in credits, which are deducted from your balance as work is done. Credits are a unit of account, not money: they have no cash value, cannot be transferred and cannot be exchanged for cash.
• Free credits. New accounts receive a one-time allowance of free credits. We may change the allowance for new accounts at any time.
• Subscriptions. Paid plans renew monthly and include a monthly allowance of credits that resets at each renewal and does not carry over. Subscription fees are due at the beginning of each billing period, and your subscription renews automatically at the end of each billing period. You can cancel your subscription at any time through your account; if you cancel, you keep access until the end of the billing period already paid for. We do not offer prorated refunds.
• Top-ups. Additional credits can be bought on a paid plan. Purchased credits are used after plan credits, expire six months after purchase, and end when the subscription ends.
• Referral program. You (the “Referrer”) may invite others to the Service with your personal referral link. A person who creates a new account through that link, and has never had an account with us, is a “Referred Friend”. A Referred Friend receives bonus credits when they first subscribe to a paid plan. The Referrer earns a referral reward of bonus credits for each Referred Friend whose first subscription renewal payment is successfully processed within 62 days of their first payment (a “Qualifying Referral”), for up to 20 Qualifying Referrals per calendar month (UTC); Qualifying Referrals beyond that limit, and Referred Friends whose subscription ends before its first renewal, earn no reward. Reward amounts are those shown in the Service. Bonus credits expire six months after they are granted, have no cash value, and cannot be transferred or exchanged for cash. Self-referrals, including referrals of accounts you own or control, and any use of the program we reasonably consider fraudulent or abusive (including subscribing only to obtain a reward and then obtaining a refund) are not eligible, and we may withhold or revoke rewards obtained this way. We may change or end the program at any time; bonus credits already granted are unaffected.
• Failed work. When a third-party provider fails to complete an action, the credits charged for that action are returned to your balance automatically. Credits spent on work that completed, including work you later cancel or do not use, are not refunded.
• Payment. Payments are processed by Stripe under its own terms. It is your responsibility to ensure that your payment information is current and valid at the beginning of each billing period, and we reserve the right to suspend your access to the Service if payment is not received on time. Promotion codes apply only as described when they are offered and cannot be combined unless we say so.
• Changes to the Service and prices. Prices for the Service are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content of it) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

6. Optional tools and third-party links

The Service relies on providers such as OpenAI, Google, Anthropic, Vercel, Replicate, fal.ai and ElevenLabs for AI models, and on Supabase and Stripe for accounts, storage and payments. Their availability and behaviour are outside our control, and a request may be declined by a provider’s own policies.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the Service (including the release of new tools and resources). Such new features and/or services are also subject to these Terms.

Certain content, products and services available via the Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and we do not warrant and will not have any liability or responsibility for, any third-party materials or websites, or for any other materials, products or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.

7. AI technology and limitations

The Service incorporates artificial intelligence technology, which has inherent limitations. By using the Service, you acknowledge and agree that the AI technology may produce unexpected, inaccurate or incomplete results, including errors or artifacts in generated content. You understand that the Service may not always interpret your prompts or instructions as intended, and may occasionally be unavailable due to technical issues or maintenance.

We continuously work to improve our AI technology; however, we do not guarantee that it will be error-free or uninterrupted, or that outputs will meet your specific requirements or expectations. You understand that your use of any AI-generated content is at your own risk, and we shall not be liable for any decisions made or actions taken by you based on AI-generated content.

8. Acceptable use and user responsibilities

You agree to refrain from generating, uploading or sharing any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or otherwise objectionable. In particular, you agree not to use the Service to:

• break any law, or infringe anyone’s rights, including copyright, privacy and publicity rights;
• create or spread content that is illegal, deceptive, harassing or harmful, including material that sexualises minors;
• create deepfakes or misrepresentations of real individuals without their consent, clone a voice, or use a likeness, without the clear consent of the person it belongs to;
• produce content that promotes discrimination, bigotry, racism or harm against any group or individual;
• probe, overload, interfere with or disrupt the Service or its operations, attempt to gain unauthorised access to any part of the Service or its related systems, or access it by any means other than the interfaces we provide.

We reserve the right, at our sole discretion, to terminate or suspend your account for violations of these prohibitions without prior notice, and we may remove content that breaks these rules.

9. Prohibited uses

In addition to the other prohibitions set out in these Terms, you are prohibited from using the site or its content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in any unlawful acts;
• (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances;
• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
• (f) to submit false or misleading information;
• (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites or the Internet;
• (h) to collect or track the personal information of others;
• (i) to spam, phish, pharm, pretext, spider, crawl or scrape;
• (j) for any obscene or immoral purpose; or
• (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

10. Your content, intellectual property and generated output

You keep the rights you have in what you upload and say to the Service. By uploading content, you affirm that you hold all necessary rights, licences and permissions to use that content, or that your use of the content is legally permissible under applicable copyright laws. You are solely responsible for ensuring that any content you upload does not infringe on the intellectual property, privacy or publicity rights of others. You agree to indemnify and hold us harmless from any claims, damages or liabilities arising from your use of copyrighted content. We reserve the right to terminate the accounts of users who repeatedly infringe upon the copyrights or intellectual property rights of others.

By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to use, store and process that content solely for the purpose of providing the Service, including sending it to the AI providers that do the work. As between you and us, you own the output the Service generates for you, subject to the rights of others in any material you supplied. Output produced from the same request by other users may be similar or identical.

Stock photos, illustrations, vector art, video footage and animations the Service finds for you (credited to their creator and library on screen) are not generated by the Service and not yours: you may use them, commercial use included, under their library’s licence (for Pixabay, the Pixabay Content License), which does not allow selling or distributing them unaltered, using them in a logo or trademark, using a brand or logo they show for goods or services, or showing a recognisable person in an offensive way or as endorsing something.

11. Voice cloning

Before a voice is cloned, you confirm in the Service, by pressing “I agree” on the consent shown to you, that the voice is your own or that the person whose voice it is gave you their clear permission to clone it. We store that confirmation with the voice: the statement you agreed to and when you agreed to it. You may only clone your own voice or one you have clear permission to clone, and you are responsible for how a cloned voice is used. A cloned voice is kept until you delete it or close your account.

12. Comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

13. Personal information

Your submission of personal information through the Service is governed by our Privacy Policy.

14. Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to plan descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel subscriptions if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have subscribed to the Service).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

15. Availability and changes to the Service

We work to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may change, limit or discontinue features, and we may retire uploads and generated files after the retention periods described in our Privacy Policy.

16. Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall Creatively Personalized LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available via the Service, even if advised of their possibility. To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

17. Indemnification

You agree to indemnify, defend and hold harmless Creatively Personalized LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

18. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use the Service, or when you cease using the Service. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to the Service (or any part of it). Unused credits are forfeited when an account is closed for breach.

19. Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

20. Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

21. Governing law

These Terms and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law rules.

22. Changes to these Terms

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. When the changes are material we will also tell you by email or in the Service before they take effect. Your continued use of or access to the website or the Service following the posting of any changes constitutes acceptance of those changes.

23. Contact

Questions about the Terms of Service should be sent to Creatively Personalized LLC through our contact page.